Keelvar sub-processor list

Company

IaaS / Core System functionality / data storage / Back-Up / AI features

Sends operational email messages including during user registration procedure and service usage such as alerts and event invitations.

Customer and user support.

Europe

Support service delivery including customer support, business operations, cloud processing, and AI processing.

Europe

Analysing service usage to improve service performance for customers.

Europe

DPF, BCR-P, SCC

n/a

n/a

USA

n/a

USA

Europe

Postmark

Service

Description of Processing

Location

DPF, SCC

n/a

Transfer Mechanism

InnoCraft Ltd

Docebo UK Limited

Docebo

Matomo

Google Cloud EMEA Limited

Zendesk

Google Workspace and Google Cloud

n/a

Europe

Product analytics to improve user and product experience.

To provide users training on product functionality.

Planhat

Zendesk, Inc.

Planhat AB

ACPM, LLC

Amazon Web Services EMEA SARL

Whatfix GmbH

Whatfix

Europe

n/a