Keelvar sub-processor list

This page provides a list of all approved Sub-processors that Keelvar Systems Ltd. engages to provide our Services that may process, store, or transfer Customer Data, including important details about the identity, description and role of each Sub-processor.

To be notified automatically about any upcoming changes to this list, please email privacy@keelvar.com with the subject “Addition to Sub-processor notification list” to join our notification mailing list.

Company

IaaS / Core System functionality / data storage / Back-Up

Sends operational email messages including during user registration procedure and service usage such as alerts and event invitations.

Customer and user support.

Europe

Business operation tools including email/calendar for customer communication. User emails sent to support@keelvar.com are processed by Google.

USA

Analysing service usage to improve service performance for customers.

Europe

BCR

n/a

SCC

USA

n/a

USA

Europe

Postmark

Service

Description of Processing

Location

SCC

n/a

Transfer Mechanism

InnoCraft Ltd

Docebo UK Limited

Docebo

Matomo

Google Cloud EMEA Limited

Zendesk

Google Workspace

n/a

Europe

Product analytics to improve user and product experience.

To provide users training on product functionality.

Planhat

Zendesk, Inc.

Planhat AB

Amazon AWS

ACPM, LLC

Amazon Web Services EMEA SARL

Last update: 19/06/2024

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