Keelvar sub-processor list

Company

Service

Description of Processing

Location

Transfer Mechanism

Amazon Web Services EMEA SARL

Amazon AWS

IaaS / Core System functionality / data storage / Back-Up / AI features

Europe

n/a

ACPM, LLC

Postmark

Sends operational email messages including during user registration procedure and service usage such as alerts and event invitations.

USA

DPF, SCC

Planhat AB

Planhat

Analysing service usage to improve service performance for customers.

Europe

n/a

Hook Technology Limited

Hook

Customer Success platform to analyse service usage to improve service performance for customers.

Europe

n/a

Zendesk, Inc.

Zendesk

Customer and user support.

USA

DPF, BCR-P, SCC

Google Cloud EMEA Limited

Google Workspace and Google Cloud

Support service delivery including customer support, business operations, cloud processing, and AI processing.

Worldwide

DPF, SCC

Docebo UK Limited

Docebo

To provide users training on product functionality.

Europe

n/a

InnoCraft Ltd

Matomo

Product analytics to improve user and product experience.

Europe

n/a

PostHog, Inc.

Posthog

Product analytics to improve user and product experience.

Europe

n/a

Whatfix GmbH

Whatfix

Navigation training/walkthrough and product analytics

Europe

n/a

Atlassian, Inc.

Atlassian Cloud

Project management supporting processes including customer support, system alerting, and incident response.

Europe

n/a

Slack Technologies Ltd

Slack

Internal communication supporting processes including customer support, system alerting, and incident response.

USA

DPF, SCC

Anthropic, Inc.

Claude

Support service delivery including customer support, business operations, cloud processing, and AI processing.

USA

SCC

Workato, Inc.

Workato

Integration and workflow platform (optional sub-processor).

Europe

n/a