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Customer Marketing Manager

Ireland / UK / USA / Germany
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We’re looking to hire an engaged and passionate Customer Marketing Manager to join our fast-growing growing Keelvar team. This person’s focus will be on customer growth and they will lead on customer activation, expansion and retention initiatives.

The successful candidate will be an excellent communicator and partner closely with Customer Success and Sales teams. This person will be excellent at building relationships, a creative and analytical thinker with experience building and executing customer marketing programs in a fast-paced, agile environment.


Your Profile

  • BA/BS in marketing, communications, business or related field.
  • Minimum of 4 years in customer marketing, lifecycle marketing, retention and customer success roles, preferably in a tech, B2B SaaS or startup environment.
  • Strong interpersonal skills with the ability to collaborate, communicate, and project manage across teams.
  • Strong commercial acumen with the ability to understand and articulate key business drivers to senior decision makers in a variety of industry sectors.
  • Self-motivated and able to work independently, as well as collaboratively in a fast-paced, startup environment.
  • Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions.
  • Confident in presenting and leading discussions with both large and small customer groups.
  • Experienced crafting polished messaging to drive customer product usage and retention.
  • A passion for serving customers.
  • A balance of creative thinking, solid project management and analytical skills.
  • An energetic team-focused attitude. You are always willing and ready to jump in and help wherever you can.
  • A willingness to work with people from a diverse background and experiences.

Why Us?

We are a well-treated bunch, with awesome benefits!

  • Competitive salary in a fast-growing start-up
  • 25 days holidays plus your birthday off on us!
  • Peace of mind with life assurance
  • Medical Insurance
  • Pension Scheme
  • MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done.
  • Flexible working hours & a great work culture
  • Great culture

We are also a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organisation. We're committed to an inclusive and diverse Keelvar. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

About us

Learn more about Keelvar, our vision and values and meet the leadership team

Product overview

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